Privacy Policy

We collect the following categories of personal information when you use CosmoPandit:

• Account & Identity: Full name, email address, phone number, and login credentials.

• Birth Details: Date of birth, time of birth, and place of birth — required for astrological calculations.

• Photos: Palm images and facial photographs uploaded for palmistry and face-reading analysis.

• Usage Data: Pages visited, features used, device type, browser, IP address, and interaction timestamps.

• Payment Information: Transaction details processed through our payment partner (Razorpay). We do not store your full card or bank details.

Your data is used for the following purposes:

• Generating Readings: Birth details and photos are processed to produce your personalised astrology report across all seven systems.

• Account Management: To create and maintain your account, save readings, and enable follow-up questions.

• Communication: To send order confirmations, reading updates, and respond to support inquiries.

• Improvement: Aggregated, anonymised data helps us improve the accuracy of our AI models and user experience.

• Legal Compliance: To meet applicable Indian laws and regulations.

CosmoPandit uses artificial intelligence to analyse your birth chart, palm images, and facial features. Your data may be processed by our AI infrastructure partners for the sole purpose of generating your reading. We ensure that:

• AI processing is performed on encrypted data.

• No third-party AI provider retains your personal data after processing.

• AI-generated insights are supplemented by classical astrological texts and are never used to make automated decisions that affect your legal rights.

• Your data is stored on secure, encrypted servers located in India.

• We use industry-standard TLS encryption for all data in transit.

• Access to personal data is restricted to authorised personnel on a need-to-know basis.

• Photos uploaded for analysis are encrypted at rest and are not shared with any third party beyond the AI processing described above.

• We conduct periodic security audits to ensure data protection.

We do not sell, rent, or trade your personal information. Data may be shared only with:

• Payment Processors: Razorpay, for processing transactions securely.

• AI Infrastructure: Cloud-based AI services used solely to generate your reading.

• Legal Authorities: When required by Indian law, court order, or government request.

All third-party processors are contractually bound to protect your data and use it only for the stated purpose.

Under applicable Indian data protection laws, you have the right to:

• Access the personal data we hold about you.

• Correct inaccurate or incomplete data.

• Delete your account and associated data (subject to legal retention requirements).

• Withdraw Consent for data processing at any time, though this may limit the services we can provide.

• Data Portability — request your data in a machine-readable format.

To exercise any of these rights, contact us at support@cosmopandit.com.

We use essential cookies to keep you logged in and maintain session state. We may also use analytics cookies (with your consent) to understand how our service is used. You can manage cookie preferences in your browser settings.

CosmoPandit is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time. When we do, the "Last Updated" date at the top of this page will change. We encourage you to review this page periodically. Continued use of the service after changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or how your data is handled, please reach out:

• Email: support@cosmopandit.com

• Response Time: We typically respond within 24 hours.